
All things impacting global supply chains this week with Tony Hines
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During the past forty years the number of consultants has grown worldwide. More organizations use consultants and the global industry is worth $250 billion. There is a symbiotic relationship between Business Schools and Management Consultants that maintains a steady supply of fresh graduates to a growing industry. An interesting question is to ask what role management consultants play in adding value to organizations in both the public and private sector.
The 'Big Con' describes the confidence trick the consulting industry performs in contracts with hollowed-out and risk-averse governments and shareholder value-maximizing firms. It grew from the 1980s and 1990s in the wake of reforms by both the neoliberal right and Third Way progressives, and it thrives on the ills of modern capitalism, from financialization and privatization to the climate crisis. It is possible because of the unique power that big consultancies wield through extensive contracts and networks – as advisors, legitimators and outsourcers – and the illusion that they are objective sources of expertise and capacity. To make matters worse, our best and brightest graduates are often redirected away from public service into consulting. In all these ways, the Big Con weakens our businesses, infantilizes our governments and warps our economies.
Conflicts of interest can be problematic when organizations employ consultants. It is necessary to ensure that any conflicts of interest are declared at the outset before work is done. We have seen during the Covid 19 Pandemic that many contracts handed out by the UK Government suffered from a lack of scrutiny bypassing normal processes in an effort to speed up action. This increased costs and some contracts given to management consultants were excessive. £600 million spent on this. Much of it on Track and Trace. In addition much public money was wasted on Personal Protective Equipment contracts given out in grace and favour to those in the loop.
If you want to work in management consultancy then a degree at Business School is a starting point often the MBA. Business Schools will tell you about all types of tools and techniques to add to your toolkit. such as Motivation Theories, Theory x and Theory Y, Teamwork, Business Process Re-engineering, 7 S Framework, Lean Thinking, Agility, Flexibility, BCG Growth Share Matrix among many four box strategy models along with Porter's Value Chain Analysis, Five Forces and many other management fads. The problems emerge when the novice management consultants decide to put them into practice without sensitivity to context and specifics of the problems.
Here we take a look at the role of Business Schools in developing the supply chain for the management consulting industry. Drawing on some critical commentators such as Locke and Spender 'Confronting Managerialism'. The failure of management is explored in this book. Another contribution comes from Duff McDonald in 'The Golden Passport'. Henry Mintzberg wrote a book 'Managers Not MBA's' which makes some telling points about the nature of MBA's in Business Schools.
So what do you think? Have firms devolved their responsibility to manage by employing an ever-growing army of management consultants?
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In this Easter Special Edition Tony Hines takes a retrospective look at all things impacting global supply chains and identifies some key challenges for supply chain managers and the C suite.
Many factors have disrupted global supply chains including:
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In this episode Tony Hines takes a look at superforecasting and AI and how it will change and impact the supply chains of the future.
Super in this sense means better. According to Phillip Tetlock superforecasters consistently make better predictions. They do this avoiding bias, updating as new facts emerge and through their cognitive processes. We examine how forecasts can be better by examining practices and processes used by superforecasters.
There is much potential to employ skills to make better supply chain decisions adopting approaches discussed.
Artificial Intelligence (AI) and machine learning also offer ways to combine human and computer technologies to improve supply chain management by improving predictions that impact business.
Further Reading:
SCHOEMAKER, P. J. H., & TETLOCK, P. E. (2016). Superforecasting: How to Upgrade Your Company’s Judgment. Harvard Business Review, 94(5), 72–78.
Superforecasting: The Art and Science of Prediction, by Philip E. Tetlock and Dan Gardner, Crown Publishers, a division of Penguin Random House LLC, New York, New York, ISBN 978- 0804136693
Power and Prediction. (2023). Developing Leaders, 40, 212–214.
Power and Prediction – The Disruptive Economics of Artificial Intelligence, co-authored by Ajay Agrawal, Joshua Gans and Avi Goldfarb, HBR Press (Nov 2022) 9781647824198 (ISBN10: 1647824192)
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All things impacting global supply chains this week.
You can follow Chain Reaction on LinkedIn, Twitter and Facebook

All things impacting global supply chains this week.
You can follow Chain Reaction on LinkedIn, Twitter and Facebook

Tony Hines takes a look at key challenges facing global supply chains.
Five strategic challenges are the focus for the discussions in this episode:-
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All things impacting global supply chains this week with Tony Hines.
Pick up any episodes you missed.
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