What's the missing link in your supply chain success? Could it be a shift in focus towards the customer? In this intriguing episode, we question the trend of overlooking the crucial aspect of customer focus in supply chain management. We highlight the numerous advantages of placing your customer at the heart of your supply chain operations, discussing topics such as managing disruptions, analytics, global management, cost optimization, and sustainability. 

Ever felt like you're hitting a brick wall when trying to contact a company? Or received a defective product after what seems like forever? We've all been there. Join us as we delve into the common issues that customers face and how to drastically improve these experiences within your supply chain operations. We shed light on effective strategies like inventory management, self-service, responsive customer service, and how marketing activities can impact the supply chain. We wrap up the session emphasizing the enormous benefits of breaking down departmental silos for a unified business view. You won't want to miss this insightful discussion!

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

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Wondering why your energy bills are soaring despite the price cap by Ofgem? Ever pondered the consequences of a world dominated by AGI, amidst the recent upheaval at OpenAI? Join me, your host Tony Hines, as we tackle these pressing issues head-on. We'll dissect the current state of energy regulation in the UK, scrutinising Ofgem's effectiveness, or lack thereof, in protecting consumers from spiralling energy costs and the government's silence on this matter following the recent Autumn Statement. 

Switching lanes, we throw light on the turmoil at OpenAI, examining the sudden dismissal and reappointment of Sam Altman as CEO and the whispers of a breakthrough AGI on the horizon. What does this mean for us, and more importantly, the energy sector? Coupled with fluctuating gas prices, the urgency for energy companies to invest in renewable sources is more pressing than ever. Lastly, we unpack the impact of consumer saturation, using the illustrative example of Black Friday sales, on our supply chains. An episode filled to the brim with insights on technology, economics, and consumer behaviour, we promise an enthralling conversation that will leave you thinking long after it's over.

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

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Are you ready to redefine your consumption habits and build a sustainable future? We'll be your guide on this environmental odyssey in the latest episode of Chain Reaction, where we unmask the degenerative nature of our industrial society and propose practical solutions. We'll be sharing everyday changes you can make to aid in this plight, such as using reusable containers, purchasing second-hand items, and composting organic waste – simple actions that when multiplied, can trigger a powerful chain reaction towards an eco-friendly future. 

But that's not all, folks! We're also diving headfirst into the world of material extraction and the implications it bears on our planet. We'll unpack innovative and eco-friendly extraction techniques like bioremediation and electrokinetics that are shaking up the industry. We'll also untangle the concepts of the circular economy, inventory optimization, and green energy principles that can help to streamline our supply chain strategies. This episode is guaranteed to challenge your perspective and empower you to make more conscious decisions that will pave the way for a healthier planet. Strap in and get ready for a ride on the green side!

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

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Ready to have your mind blown? We're dissecting the ripple effects of the food delivery industry giants like Uber Eats, Deliveroo, and Just Eat on our global supply chain. That's not all. We're also digging into the gritty realities of safety concerns and the shocking allegations of modern slavery that plague these companies. And if you think the conversation stops at mere food delivery – think again. We're tracking the disruptions caused by Stellantis' bold move to offer buyouts to its US employees as they make the monumental shift to electric vehicles. How will this affect the automobile industry? You'll have to listen to find out. 

Wake up to the geopolitical dance between President Joe Biden and China's Xi Jinping. What are the economic benefits? How will the thorny issues surrounding the South China Sea be addressed? We're breaking it all down. Plus, as we gear up for the holiday season, we're casting a critical eye on the changing landscape of Black Friday. Yes, consumer fatigue is real, and it's reshaping this once blockbuster shopping event. And just when you thought we're done, we weigh in on the Post Office's decision to offer customers alternative package delivery options. So, buckle up for a deep-dive into the dynamics of the global supply chain, geopolitics, and the holiday shopping season. It's a thought-provoking conversation you simply can't afford to miss.

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

You can follow and subscribe to the show on your favorite podcast platform.
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News about forthcoming programmes click here

Prepare to embrace the future! We're set to navigate the seismic shift that is the phasing out of third-party cookies in digital advertising! Tech giants Google and Facebook have been riding the third-party cookie wave for years. But what happens when that wave crashes? We'll examine the implications for all involved – advertisers, agencies, retailers, brands, and consumers. And don't worry, it's not all doom and gloom. We'll also be ushering you into the new world that's emerging, one focused on privacy, the role of first-party data, and the alternatives to third-party cookies.

Get ready to strategize, as we discuss how advertisers are adapting to the third-party cookie phase-out. We'll dissect the tools at their disposal, from identity solutions and publisher-provided identifiers to contextual advertising. We're also taking a deep dive into Google's Privacy Sandbox initiative, explaining how it's setting new standards for privacy on the web. We'll touch on cross-site tracking, browser fingerprinting, and how you can shield yourself with ad-blockers and VPNs. And just when you thought we were done, we'll also explore the unique roles Google and Facebook play in the advertising supply chain, and how regulations like GDPR, CCPA, and ePrivacy are shaking up the digital advertising landscape. So, buckle up, it's sure to be a thrilling ride!

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

You can follow and subscribe to the show on your favorite podcast platform.
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News about forthcoming programmes click here

Are you ready to examine the world through a new lens? In this riveting episode, we'll traverse from the poignant verses of Wilfred Owen's 'Anthem for Doomed Youth' to the complex labyrinth of artificial intelligence. We're dissecting Microsoft's bold move against chat GPT, diving into an innovative AI pin crafted by Humane, and exploring the capricious oil markets touching on Brent crude and West Texas oil. Get ready to explore the UK's economic hurdles amid rising interest rates and inflation, and the waning oil demand in China.

The plot thickens as we delve into the contentious issue of escalating fuel prices, their contribution to US inflation, and how this insidious trend is impacting everyday life. We're also picking apart the drama surrounding Amazon's pay dispute and its ripple effect on its UK workforce. Unveiling truth behind the Leicester garment manufacturing industry, we draw insights from BBC's Panorama program to highlight the ethical issues at play. As we approach the festive season, we're sharing some vital tips for maintaining heart health. Plus, we'll explore Booth's pivot back to human-operated checkouts and the CMA’s recent revelations on fuel prices. Tune in for a thought-provoking discourse on current affairs, tech developments, and economic trends.

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

You can follow and subscribe to the show on your favorite podcast platform.
Follow like and share the Chain Reaction Podcast with colleagues and friends on social media.

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News about forthcoming programmes click here

You can follow Chain Reaction on LinkedIn, Twitter and Facebook

Support the show

About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

You can follow and subscribe to the show on your favorite podcast platform.
Follow like and share the Chain Reaction Podcast with colleagues and friends on social media.

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News about forthcoming programmes click here

Have you ever wondered how the pioneers of the advertising industry would react to today's digital landscape? Buckle up as we take you on a riveting journey tracing the evolution of advertising, from the groundbreaking campaigns of the 80s to the rise of programmatic advertising in the internet era. Tony Hines, will unleash the insider stories, dissecting the good, the bad and the controversial of an industry that is constantly being disrupted and reshaped by technology. 

We will navigate the stormy waters of market competition, the pressing need for a digital economy and the role of industry leaders in this transformation. Unravel the challenges of misinformation and privacy in this digital age and arm yourself with strategies to enhance your digital engagement capabilities. As we delve deeper, we'll uncover the current and future trends that are carving the advertising landscape. From the power of personalization to the rising tide of online video streaming, we'll examine what these trends mean for advertisers and marketers. So, don't miss out, tune in, and be part of this enlightening conversation.

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

You can follow and subscribe to the show on your favorite podcast platform.
Follow like and share the Chain Reaction Podcast with colleagues and friends on social media.

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News about forthcoming programmes click here

Ever wondered how the UK came to generate the most food waste in Europe? Curious to know the role of digital product passports in shaping sustainable supply chains? Tune in to our riveting discussion as we dissect these pressing issues while also examining the predicted tripling demand for new material by 2050. The implications of the UK's exit from the EU on legislation and trade restrictions, the shocking 7 million tonnes of textile waste produced by EU businesses and consumers, and LinkedIn's milestone of 1 billion members are all spotlighted in this episode. We further delve into the alarming increase in cyber threats, illustrated by the recent Boeing incident.

Switching gears, we transition into a critical discussion around the dangers lurking in the shadows of the burgeoning lithium-ion battery market, primarily used in electric vehicles. The grim reality of modern slavery in the UK and the significance of appointing the first independent anti-slavery commissioner is brought to light. As we navigate these complex topics, the importance of ethical supply chains surfaces repeatedly, underscoring the necessity of astute management in this realm. Buckle up for this enlightening journey that promises to enrich your understanding of our global landscape and the urgent need for change. Oh, and don't worry, we also give you a sneak peek into the exciting topics waiting in our upcoming episodes leading up to our landmark 200th episode!

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

You can follow and subscribe to the show on your favorite podcast platform.
Follow like and share the Chain Reaction Podcast with colleagues and friends on social media.

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News about forthcoming programmes click here

Boldly stepping into the realm of AI Safety, this episode of the Chain Reaction Podcast takes you on a journey through the recent World Summit on AI Safety. Held at the historic Bletchley Park, Buckinghamshire, we dissect the key takeaways from this groundbreaking summit and the international declaration signed by 28 global leaders. Promising an insightful exploration, we shed light on the global commitment to address AI risks and the steps towards developing AI responsibly for the benefit of all.

Navigating through the complexities of AI, we discuss potential risks such as lack of transparency, risks of bias, privacy concerns, and ethical dilemmas. Discover why the push for unbiased algorithms, diverse training data sets, and strict data protections are of paramount importance. As we delve into the increasing sophistication of AI technologies, we highlight potential security risks and the implications on our society. This episode promises a deep dive into the exciting possibilities and the significant challenges the future of AI holds. Tune in and join us as we unravel the complex world of AI safety.

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About Tony Hines and the Chain Reaction Podcast – All About Supply Chain Advantage

I have been researching and writing about supply chains for over 25 years. I wrote my first book on supply chain strategies in the early 2000s. Each week we have special episodes on particular topics relating to supply chains. We have a weekly news round up every Saturday at 12 noon. All things impacting global supply chains in that week, so come and join us on the Chain Reaction podcast. I look forward to seeing you there.

You can follow and subscribe to the show on your favorite podcast platform.
Follow like and share the Chain Reaction Podcast with colleagues and friends on social media.

Facebook
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News about forthcoming programmes click here